Looking for answers? You’ve come to the right place.
Here are our most Frequently Asked Questions (FAQs).
Advancing Access is a patient support program that can provide information on coverage and financial support options for individuals who have been prescribed a Gilead HIV treatment, HIV prevention, or COVID-19 medication.
All required sections of the enrollment form, along with your signature and your patient’s signature, are required to be completed.
Use the Therapeutics Locator to find a location where your patient can receive Gilead’s treatment for COVID-19 in the outpatient setting. Please note the Therapeutics Locator may not show all locations.
This tool is not owned or maintained by Gilead Sciences, Inc. Gilead Sciences, Inc., is not responsible for the content of the COVID-19 therapeutics locator or how it is used. The therapeutics locator was developed by the US Department of Health and Human Services, Administration for Strategic Preparedness and Response, and is provided for your convenience.
The Gilead Advancing Access Patient Assistance Program (PAP) provides prescribed Gilead COVID-19 medication, free of charge, to eligible individuals treated with Gilead's COVID-19 medication in the outpatient setting.
Advancing Access will notify you and your patient if they were eligible based on the preferred communication method your patient listed on the enrollment form.
To be eligible to enroll into PAP, individuals need to be residents of the United States, Puerto Rico, or US Territories, in addition to meeting other eligibility criteria. Proof of residency may be required.
PAP enrollment for Gilead’s COVID-19 medication is for one treatment course.
If a patient has a need for additional PAP support for Gilead’s COVID-19 treatment, please call Advancing Access at 1-800-226-2056.
Yes, if your patient is eligible for PAP, you may be able to receive product replacement if it was administered to the patient due to an emergent medical need. Please download and complete the Advancing Access enrollment form. To apply for replacement product, be sure to fill out section 11 on page 5. Fax the completed form to 1-833-445-3239.
The Gilead Co-pay Coupon Card may help eligible, commercially insured individuals lower their out-of-pocket (OOP) costs. It is not available to your patient if they are enrolled in any federally or state-funded prescription drug program, such as Medicare, Medicare Part D, or Medicaid. For more information and to see if your patient is eligible, please call Advancing Access at 1-800-226-2056.
If your patient was treated in an outpatient facility and paid out of pocket (OOP) for their co-pay, they may be eligible for direct member reimbursement (DMR). Please have them call an Advancing Access program specialist at 1-800-226-2056 to see if they are eligible.
Please have your patient call Advancing Access at 1-800-226-2056 to speak with a program specialist to enroll. Alternatively, you can call Advancing Access to enroll on their behalf if needed.
The coverage amount varies depending on the medication. The co-pay coupon card for Gilead’s COVID-19 medication covers up to 20% of the catalog price. See terms and conditions. For more information, call Advancing Access at 1-800-226-2056.
The co-pay coupon card for Gilead’s COVID-19 medication is for one treatment course. If your patient needs additional COVID-19 co-pay support in the future, call Advancing Access at 1-800-226-2056.
Please have your patient call an Advancing Access program specialist at 1-800-226-2056.