Help When Insurance & Coverage Changes

If changes in your life or insurance affect your coverage, the Gilead Advancing Access® program can help answer your questions.

Advancing Access can help you understand your insurance options and determine which programs may be able to support you.

To help avoid an interruption in your medication due to changes in your insurance, Advancing Access can contact your insurance company to determine the coverage for your Gilead medication, including:

  • Annual deductible
  • Co-payment/coinsurance
  • Prescription coverage

For any questions about Advancing Access call 1-800-226-20561-800-226-2056 from Monday – Friday, between the hours of 9am to 8pm ET.

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If you are running low on medication, contact your pharmacy to see if you can refill your prescription before the changes go into place.

Advancing Access can help you:

  • Understand the changes in your plan and determine the next steps you can take
  • Find assistance programs to help you pay for your medications

For any questions about Advancing Access call 1-800-226-20561-800-226-2056 from Monday – Friday, between the hours of 9am to 8pm ET.

Advancing Access can help by:

  • Finding out why you were denied insurance coverage
  • Determining if you are eligible for an assistance program to get you the medications you need

Contact Advancing Access by calling 1-800-226-20561-800-226-2056 from Monday – Friday, between the hours of 9am to 8pm ET.

Advancing Access can help by:

  • Assisting you in appealing for coverage
  • Determining if you are eligible for an assistance program to get you the medications you need

Contact Advancing Access by calling 1-800-226-20561-800-226-2056 from Monday – Friday, between the hours of 9am to 8pm ET.

There are several options you can consider while looking for new insurance:

You can work with Advancing Access to explore potential new coverage options for you. Contact Advancing Access by calling 1-800-226-20561-800-226-2056 from Monday – Friday, between the hours of 9am to 8pm ET.

You can contact your local AIDS Service Organization. They can help you during your switch to a new insurance.

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