Looking for answers? You’ve come to the right place.
Here are our most Frequently Asked Questions (FAQs).
Advancing Access is a patient support program. It can help you find financial support options and understand coverage information for your prescribed Gilead HIV treatment, HIV prevention, or COVID-19 medication.
Ways to get started:
Normally 2 business days. Be sure to enter your phone number on the enrollment form as Advancing Access will call you to discuss.
If you are eligible, you may be able to receive your prescribed Gilead HIV treatment or COVID-19 medication free of charge through PAP.
If you are eligible, you may be able to receive your prescribed Gilead HIV prevention (PrEP) medication free of charge through MAP.
Advancing Access will tell you through the preferred communication method you chose on the form. We will let your doctor know as well.
Yes. You must be a resident of the United States, Puerto Rico, or US Territories. You must meet other criteria as well. Proof of residency may be needed.
PAP/MAP enrollment is for up to 12 months. During this time, there are eligibility checks to make sure you still qualify. If you get insured while enrolled, or no longer need free medication support, call 1-800-226-2056 to let us know.
If you still need PAP/MAP after enrollment ends, you may be eligible to re-enroll. If you are eligible for Medicaid or the AIDS Drug Assistance Program (ADAP), you may not be eligible to re-enroll in PAP/MAP. Please speak with your doctor or call Advancing Access to see if you may be able to re-enroll in PAP/MAP.
Yes, Advancing Access will reach out to you and your doctor 60 days before enrollment ends.
If you still need PAP/MAP after 1 year, you may be eligible to re-enroll. To do so, please fill out a new enrollment form and fax it to Advancing Access. Choose your enrollment form:
Please call Advancing Access at 1-800-226-2056 to let us know.
You can fill your prescription at a participating retail pharmacy. To find one in your area, use the Pharmacy Finder. We also have a mail order option to have the product shipped to your home. To do so, select "mail order delivery" on the enrollment form. You can also call Advancing Access at 1-800-226-2056 for help.
On the Pharmacy Finder, enter the pharmacy name and ZIP code.
On the enrollment form, select “mail order delivery” to have your product sent to your home. You can also call Advancing Access at 1-800-226-2056 for help.
If you are commercially insured and eligible, the co-pay coupon card may help you save on your prescribed Gilead medication. You cannot enroll if you take part in a federally or state-funded prescription drug program, such as Medicare, Medicare Part D, or Medicaid. For information and to see if you qualify, view terms and conditions.
Go to the co-pay program page to enroll.
The amount is based on your medication. For information about the amount covered, view co-pay program benefits and terms and conditions.
No. You keep the same card for your whole enrollment. It auto-renews January 1 each year. For information about the amount covered, go to the co-pay program page.
If you are prescribed a different Gilead HIV treatment or HIV prevention medication, you can still use your same card. However, SUNLENCA® (lenacapavir) has its own co-pay card. You must enroll for this separately.
Here is a guide to help you determine what type of insurance you have:
Health insurance usually purchased by an employer or individually from a private or commercial health insurance company. This does not include health plans purchased through federal or state government employers. Commercial plans are generally offered as a preferred provider organization (PPO) plan, point of service (POS) plan, or health maintenance organization (HMO) plan.
Individuals who have other insurance not considered commercial/private or government may be eligible for other state health insurance programs, such as the AIDS Drug Assistance Program (ADAP), which provides FDA-approved medications to low-income people living with HIV who have limited or no health coverage from private insurance, Medicaid, or Medicare. To learn more, visit https://adap.directory.
Health insurance that is purchased through government-regulated marketplaces with different tiers or levels of coverage. Health exchanges were established in accordance with the Patient Protection and Affordable Care Act (PPACA). Examples of exchange plans include "Metal Tier" plans in gold, silver, or bronze.
PPACA provides health insurance coverage, prescription coverage, help with healthcare costs, and preventive care. Click here to learn how the Affordable Care Act impacts individuals living with HIV/AIDS.
Call Advancing Access at 1-800-226-2056. We are available Monday through Friday, 9 AM to 8 PM ET.