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How to get your PAP/MAP medication

ARx Patient Solutions Pharmacy, the Gilead Mail Order Pharmacy, will mail your medication to you while you are enrolled in the program. Medication can be shipped to your home, an alternate address of your choice, your HCP office, or a FedEx Hold For Pickup location.

If you are a new PAP/MAP enrollee and need to get started on your medication the same day, you may be able to pick up your first 30-day prescription at a participating retail pharmacy. Enter your ZIP code below to find a participating local pharmacy or call 1-800-226-2056 for help

Please note that effective May 5, 2025, Gilead is transitioning its Advancing Access free drug program from a retail pharmacy model to a mail order delivery model. All other Advancing Access support offerings will remain the same. For more information, please visit the FAQs section to learn more, or call 1-800-226-2056.

Frequently Asked Questions

Need help? Head over to our Frequently Asked Questions (FAQs) for answers to the most common questions about enrollment, the Co-pay Savings Program, and how to obtain your Gilead medication.

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Still need help? Call 1-800-226-2056 to speak with a program specialist. We are available Monday through Friday, 9 AM to 8 PM ET. Please let us know if English is not your preferred language.