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Advancing Access is a patient support program. It can help you find financial support options and understand coverage information for your prescribed Gilead HIV treatment or HIV prevention.

• Co-pay Savings Program
• Patient Assistance Program/Medication Assistance Program (PAP/MAP)
• Learn how insurance may cover your medication
• Help with prior authorization and appeals process information
• Information on additional support and coverage options

Ways to get started:

• Enroll online
• Download an enrollment form. Fax it to the number on the form. Choose your enrollment form:
  • Advancing Access Program Enrollment Form (English)
  • Advancing Access Program Enrollment Form (Spanish)
  • SUNLENCA® (lenacapavir) Program Enrollment Form (English)
• Call Advancing Access at 1-800-226-2056

• Fill out all required parts of the form
• Sign where indicated
• Have your doctor sign where indicated

Normally 2 business days. Be sure to enter your phone number on the enrollment form as Advancing Access will call you to discuss.

If you are eligible, you may be able to receive your prescribed Gilead HIV treatment medication free of charge through PAP.

If you are eligible, you may be able to receive your prescribed Gilead HIV prevention (PrEP) medication free of charge through MAP.

• Enroll online. You may receive an immediate decision. If not, you will be asked to call Advancing Access
• Fax a completed enrollment form to the number on the form. It will be reviewed in 2 business days. Choose your enrollment form:
  • Advancing Access Program Enrollment Form (English)
  • Advancing Access Program Enrollment Form (Spanish)
  • SUNLENCA® (lenacapavir) Program Enrollment Form (English)
• Call Advancing Access at 1-800-226-2056

Yes. You must be a resident of the United States, Puerto Rico, or US Territories. You must meet other criteria as well. Proof of residency may be needed.

Advancing Access will tell you through the preferred communication method you chose on the form. We will let your doctor know as well.

PAP/MAP enrollment is for up to 12 months. During this time, there are eligibility checks to make sure you still qualify. If you get insured while enrolled, or no longer need free medication support, call 1-800-226-2056 to let us know.

Yes, Advancing Access will reach out to you and your doctor 60 days before enrollment ends.

If you still need PAP/MAP after enrollment ends, you may be eligible to re-enroll. If you are eligible for Medicaid or the AIDS Drug Assistance Program (ADAP), you may not be eligible to re-enroll in PAP/MAP. Please speak with your doctor or call Advancing Access to see if you may be able to re-enroll in PAP/MAP.

If you still need PAP/MAP after 1 year, you may be eligible to re-enroll. To do so, please fill out a new enrollment form and fax it to Advancing Access. Choose your enrollment form:

• Advancing Access Program Enrollment Form (English)
• Advancing Access Program Enrollment Form (Spanish)
• SUNLENCA® (lenacapavir) Program Enrollment Form (English)

Please call Advancing Access at 1-800-226-2056 to let us know.

Anyone enrolled in the Advancing Access free drug program can receive their prescribed Gilead medicines via mail. Once a shipment address is confirmed, prescriptions will be mailed as soon as one business day via FedEx overnight delivery to an enrollee’s location of choice to address any privacy concerns—either their home; an alternate address such as a shelter, clinic, FedEx pick-up location; or their healthcare provider’s office should the healthcare provider agree.

New enrollees to Advancing Access may have the option of a 30-day supply of our medicines from a retail pharmacy. Following this first month's fill via retail, you will then receive your Gilead medication via mail.

Yes. If you’re newly enrolled in Gilead’s Advancing Access Patient Assistance Program, you can pick up your first 30-day fill at a participating retail pharmacy. After that, all fills will be delivered to you by mail order.

On the Pharmacy Finder, enter the pharmacy name and ZIP code.

Call Advancing Access at 1-800-226-2056 to update your shipping address.

If you picked up your first 30-day fill at a retail pharmacy, ARx Patient Solutions Pharmacy will call you 21-23 days after your retail fill. If you chose mail order from the start, they’ll call you within 24-48 hours after you enroll. The pharmacy will try calling you for 3 days in a row. If they can’t reach you, they’ll notify your doctor.

If you haven’t received a call or message from the pharmacy, please call the Advancing Access program at 1-800-226-2056. They can check your enrollment status and connect you with ARx Patient Solutions Pharmacy if needed.

The pharmacy will call you from 1-866-930-4146. If you use Verizon, AT&T, or T-Mobile, your caller ID will show “ARx Patient Solutions Pharmacy.”

Yes. If you prefer to speak with the pharmacy in Spanish, make sure you or your doctor selects “Spanish” as your preferred language on the enrollment form. You can also verbally let the agent know that Spanish is your preferred language.

Yes, you have two options:

Option 1: If you sign up for text messages from ARx Patient Solutions Pharmacy, you can refill your prescription each month by text. Please note that the text link will expire after 3 days.

Option 2: If phone calls or text messages aren’t possible, your medication can be shipped to your doctor’s office if your doctor agrees to accept it for you. Alternatively, your doctor's office can attest to your shipping address, and ARx Patient Solutions Pharmacy can ship to that address. Please be sure that the shipping address your doctor provides is your preferred shipping address. You’ ll need to be sure to give them a new address if you move or want it sent somewhere else.

Gilead’s Advancing Access program specialists are available at 1-800-226-2056, from Monday through Friday, from 9 AM to 8 PM ET. We have numerous specialists who are fluent in a variety of languages to ensure support for all individuals. This includes live team agents who are fluent in English and Spanish, as well as a language line that supports more than 200 other languages.

In addition to our program specialists, we also have American Academy of HIV Pharmacy certified pharmacists to answer questions (Monday through Friday, 9 AM to 8 PM ET; Saturday, 9 AM to 3 PM ET). Callers will also be able to leave a confidential message any time, and they will receive a call back the next business day.

If you are commercially insured and eligible, the co-pay savings card may help you save on your prescribed Gilead medication. You cannot enroll if you take part in a federally- or state-funded prescription drug program, such as Medicare or a Medicare Part D plan, Medicaid, TRICARE, VA, DOD, Puerto Rico Government Health Insurance Plan, or any other federally- or state-funded healthcare benefit program (collectively, “Government Programs”). For information and to see if you qualify, view Co-pay Savings Program benefits and terms and conditions.

Go to the Co-pay Savings Program page to enroll.

The amount is based on your medication. For information about the amount covered, view Co-pay Savings Program benefits and terms and conditions.

No. You keep the same card for your whole enrollment. It auto-renews January 1 each year. For information about the amount covered, go to the Co-pay Savings Program page.

Go to Replace a Card. If you still need help, call Advancing Access at 1-800-226-2056.

If your card was not active, go to Enroll. If your card was active before it was lost, go to Replace to get your card information. If you still need help, call Advancing Access at 1-800-226-2056.

If you are prescribed a different Gilead HIV treatment or HIV prevention oral medication, you can still use your same card. However, SUNLENCA® (lenacapavir) and YEZTUGO® (lenacapavir) have their own co-pay cards. You must enroll for them separately.

Health insurance usually purchased by an employer or individually from a private or commercial health insurance company. This does not include health plans purchased through federal or state government employers. Commercial plans are generally offered as a preferred provider organization (PPO) plan, point of service (POS) plan, or health maintenance organization (HMO) plan.

Health insurance that is funded by the federal government or a state government. Examples include Medicare, Medicare Part D plans, Medicaid plans, VA/TRICARE, and Federal Employee Health plans.

Individuals who have other insurance not considered commercial/private or government may be eligible for other state health insurance programs, such as the AIDS Drug Assistance Program (ADAP), which provides FDA-approved medications to low-income people living with HIV who have limited or no health coverage from private insurance, Medicaid, or Medicare. To learn more, visit https://adap.directory.

Health insurance that is purchased through government-regulated marketplaces with different tiers or levels of coverage. Health exchanges were established in accordance with the Patient Protection and Affordable Care Act (PPACA). Examples of exchange plans include "Metal Tier" plans in gold, silver, or bronze.

PPACA provides health insurance coverage, prescription coverage, help with healthcare costs, and preventive care. Click here to learn how the Affordable Care Act impacts individuals living with HIV/AIDS.

Call Advancing Access at 1-800-226-2056. We are available Monday through Friday, 9 AM to 8 PM ET.